ICE Rustic Light Brushed Extreme Matt Oiled White Grain Engineered Oak Flooring

Standard Parcel Delivery (beams, shelves, wood finishes)

UK mainland delivery usually starts at £10+VAT. Additional charges may apply to Scottish Highlands and Islands.

Our current lead time is up to 10 working days.
We can no longer guarantee delivery before Christmas. Orders now placed may be processed in January.
We close for Christmas on the 20th December and re-open 2nd January.

After quality checks are carried out, your item is professionally packaged. We take great care packaging your item so we have a very low damage rate. Most of our oak beams are packaged in heavy duty custom made cardboard boxes offering exception protection against knocks and drops.

Once delivery has been arranged we will update your order with tracking info. We use UK Mail and DX next working day delivery to UK Mainland. A signature is required unless we are given specific instructions to leave your item in a safe place. If you are not available at the time of delivery the courier will attempt to leave the item with a neighbour. Delivery is usually made between 8:00am and 6:00pm. If you wish for your item to be left safe please leave a note in your door with instructions the day of delivery.

Please leave as much info as possible in the checkout regarding delivery to help your item get to you as quickly and safely as possible.

Pallet Deliveries (brick slips, stone hearths, wood burning stoves)

Pallet deliveries start from £50 + vat, please use the postage calculator to get an accurate pallet delivery cost.

Once an order is received we will be in touch to arrange a delivery date in the next few days. If you have ordered several items we will combine the items on one consignment to save you additional delivery charges.

We ship pallets through the Fortec Pallet network using their express service where possible. Some postcodes we may only be able to offer economy shipping.

The courier is contracted to offer kerbside delivery only. The pallet will be off-loaded via tail lift, this can only be done if there is adequate access of at least 10m, sufficiently wide (2.8m min), free of obstacles and reasonably level. Pallet trucks cannot be operated on gravel or soft ground.

It is very important that the goods are checked upon arrival and delivery paperwork signed.

Structural Beams

We always recommend getting in touch with us prior to ordering Structural Oak Beams. Due to the huge variation in delivery charges we quote delivery for each individual order. Depending on the size of the order we’ll aim to dispatch structural beam orders within 5-10 working days.

We will work with our customers to try and find the most effective and affordable solution for your project. If it is clearly not feasible purchasing from us and there is a better option, we will let you know! For example: if you live in Wales and you wish to purchase a single 5m beam, we are most likely not going to be price competitive due to the delivery charges.

Once an order has been placed and completed, we will e-mail photo’s of the completed order for your approval before delivery for your peace of mind.

Depending on the size and quantity of beams we use a few specialist couriers in order to get you the best deal. We can deliver beams up to 6m in length anywhere in the UK at very competitive prices. Beams over 2.5m can’t be tail lifted off the wagon so offloading needs to be arranged by the client. Usually a few strong men will be sufficient.

Highlands and Islands

Delivery to these areas may be subject to additional delivery charges which are automatically applied in the checkout.