Who We Are
We are Traditional Beams Ltd and can be contacted on the following contact details:
Telephone: 01287 348040
Address: The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-Sea TS12 3BZ
Why do we collect and use your personal information?
We collect and use your personal information such as your name and contact details to process your enquiry and/or your order for the products that we sell.
We will communicate marketing information to you by email if you opt in to receive our newsletter. Each marketing email will include an unsubscribe link that you can click on to opt-out of future marketing emails.
We also may use your email address to manage our relationship with you such as to ask you to leave us a review.
We do not store credit card details nor do we share customer details with any third parties.
Do I need to share my personal information?
We need your personal information so that we can process any orders you place and successfully deliver our items to you. If we do not collect this personal information we will not be able to provide our service to you.
Do we share personal information?
We do not share customers details with any third parties.
How long will we store your personal information?
We do not store credit card details.
We will store your email address and use it for email marketing purposes until you object or unsubscribe.
We will store your personal information for up to six years from ceasing to be our client. This is to enable us to refer to our records in the unlikely event that you want to lodge a complaint against us within six years.
What are your rights in relation to your personal information?
Right to access
You have the right to request copies of the personal information we hold about you at any time.
Right to rectification
You have the right to request that we correct any inaccurate personal information we hold about you.
Right to erasure
You have the right to request that we delete your personal information from our records.
Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.
Right to restrict processing
You have the right to request that we restrict how we use your personal information.
Right to object
You have the right to object to the collection and use of your personal information at any time.
Right to data portability
You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.
How can I exercise my rights in relation to my personal information?
You can exercise all of your rights by contacting us on any of the contact details listed above.
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